They have been getting much better shows on a regular basis, and if we need to change our tickets, we can do it over the phone and pick up the new ones at will call. The customer service is better and the theater itself is gorgeous, and WAY more comfortable. The series at the Winspear is SO much better. DSM has become a huge hassle, with uncomfortable seating, repeat shows, and exchanges only allowed in person at the box office.
My wife and I have subscribed to the Broadway series here and through Dallas Summer Musicals. I left the theatre in tears because there was nothing I could do to make our experience any better and it breaks my heart that I disappointed him because your website and employee misled me into believing I would be able to see a good portion of the performance. I ask that your establishment makes it clear, the view from these seats are not partial its nonexistent. I feel lied to by a place where I am supposed to be able to escape reality and have a stress free time with loved ones. I bought the tickets for my boyfriend and me as a surprise for him, but we left during intermission because all we were able to experience was the sound! I am so heartbroken because I have been looking forward to this for weeks! I understand that the tickets I purchased were in a partial view area, as your website and box office told me, but when I called to ask if we would still be able to view a good portion of the performance, I was told yes. I spent $170 to look at the corner of the set and listen to the CD. My purchase was for 2 tickets in the Dress section, Row BB, seats 8 & 9. I purchased tickets to the performance of Book of Mormon on Wednesday, Dec.
0 kommentar(er)
